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Passenger Clothing

Passenger Clothing

passenger-clothing.com
What is your customer experience with Passenger Clothing?

Passenger Clothing Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Passenger Clothing has 4.5 star rating based on 5 customer reviews. Consumers are mostly satisfied.

  • 50% of users would likely recommend Passenger Clothing to a friend or colleague.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Make sure train is open.", "Any problems - contact Passenger.", "get past AI for answers".

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passenger flynn jacket passenger assist train station order return payment refund problem service
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Anonymous
map-marker Chichester, West Sussex

No passenger assist

Train station was closed at Croy on Easter Sunday . Why offer passenger assist when the train station is closed and no one available to help me?

The train station opened at 8 minutes past 9 and my train was leaving at 9. 11 minutes. I had to struggle myself and use the lift to cross the bridge trying to use my walking and trying to push a heavy case (luggage) across to the other platform. What kind of service do you call this.

I'm very annoyed and was physically exhausted after my extreme effort. I do value passenger assist, fortunately, the rest of my journey to Wakefield was good.

Hopefully, I will never experience this situation again. Croy Station needs to be notified regarding this unacceptable problem to make sure this never happens again.

Very annoyed and exhausted customer.

Mrs Theresa Bradford age 84 years of age.

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User's recommendation: Make sure train is open.

1 comment
Trajan Erz

Okay

Beverly Pog

To ask ur help re a broken zip

Id love to talk someone thank you it would be more helpful for me and you . Id prefer that if at all possible.

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Anonymous
map-marker Seaton, Devon

Not had refund for Flynn jacket

I have not received the refund for the Flynn jacket XL Order number 189****. I have confirmation of your receipt of the return but no payment has come back into my account. Thankyou.

Delighted with the Flynn jacket size L that kept.

Please acknowledge this email .

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Dorethea Bhl

Fantastic service my problem was dealt with immediately and kindly.

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My delivery got mislaid by The post office.

Passenger gave me an immediate refund. And a replacement was sent, free postage for next day and Im receiving it today on Christmas Eve. Fantastic.

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Anonymous
map-marker Hebden Bridge, Calderdale

Evri have advised me to call you

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Finally, after 5 days , the gloves were delivered to our house. I assume that this was because of your involvement- so thank you very much.

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User's recommendation: Any problems - contact Passenger.

Ramla Zcg

Complaint re lack of responses and undelivered item

I am waiting for a reply. I have sent numerous emails.

PASSENGER took payment and the item has never arrived. I am clearly being ignored which is very upsetting as I have been a good customer.

Lucieduncan@***.com

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Anonymous
map-marker Belfast, Belfast

My return code failed

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Passenger got it all sorted thank you and my parcel has now been returned. They candy original code which ment I could start the process again

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Anonymous
map-marker Dublin, Leinster

Passenger got back to me

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a little too much AI enthusiasm on their help line led to me having to dig for the response I wanted from the helpline which is hard to access as it is defended by -'AI have we answered your question feedback loop.'

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User's recommendation: get past AI for answers

Fidencio Dth

Wrong address

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I noticed you are sending my order to wrong address could you change it please many thanks Annette driver

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